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Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

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Alex created the topic: Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

Hi,

Some customers can not add products to the cart. The wheel that should open the 'added to cart' popup keeps spinning and spinning.

Any suggestion? Customer uses latest chrome.
Others don't have a problem

Joomla 3.8.5, Virtumart 3.2.12.

Regards

Alex
#1
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Spyros Petrakis replied the topic: Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

Hi,
please provide link to check this.
#2
  • Posts: 3
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Alex replied the topic: Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

https://bosgroothandel[dot]nl
#3
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Spyros Petrakis replied the topic: Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

Hi,
the problem is that your page is accessible via different urls, i.e. https://bosgroothandel[dot]nl and www.bosgroothandel [dot]nl

You need to force one or the other so when a users visits the site form an outdated bookmark or link from google or other sites the user will always get the correct version. This way the virtuemart scripts will always work.
#4
The following user(s) said Thank You: Alex
  • Posts: 3
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Alex replied the topic: Problem adding products. Sometimes wheel for opening 'added to cart' popup keeps

Thanks! You are a hero! But why can't it add in www as well as not www version?

Regards
Alex
#5

Web Hosting

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